If you wish to register a complaint, please contact us.
We view any complaint made about our products or services seriously and aim to deal with it promptly and fairly.
If you are unhappy with the outcome of any dealings with us, we will work with you to resolve the issue utilising our complaints handling process.
For further information on ATC’s complaints handling process please contact ATC’s Dispute Resolution Officer on (03) 9258 1777 or by contacting us on the following:
In writing: ATC Insurance Solutions, Level 4, 451 Little Bourke Street, Melbourne, Victoria 3000
By email: MTSAus@atcis.com.au