The Product
Medical Travel Shield Australia offer a specialised type of medical travel insurance which is designed for patients travelling abroad for either Dental Treatment, Cosmetic Surgery, Elective Surgery or IVF/Fertility Treatment. Medical travel cover can also be provided for a patient’s travelling companions if required.
Many medical travel insurance products currently available in Australia may exclude travel for the sole purpose of medical treatment making it extremely difficult for patients who travel overseas to get the cover they need. That is why at Medical Travel Shield Australia, we provide medical travel insurance that gives customers peace of mind knowing they will be covered for most eventualities.
Our medical insurance policies include all of the benefits you would expect from a travel policy including, but not limited to such as:
Medical and Additional Expenses
Cancellation and Curtailment
Journey Continuation
Travel Delay
Personal Liability
Personal Accident
Hospitalisation Benefit
Loss of Property and Money
Loss of Passport
Additional Travel and Accommodation Expenses
The application process is simple and easy - click here to answer a few questions and you will be provided with a fast online quotation. You can accept the quotation immediately and receive your insurance documentation within minutes.
About Us
Medical Travel Shield Australia is a product provided by ATC Insurance Solutions Pty Ltd (ATC) on behalf of certain underwriters at Lloyd’s. ATC was incorporated in 2008 and is an independently owned Australian company which specialises in a number of different insurance products. We have offices in Melbourne, Sydney and Brisbane.
ATC is a Lloyd’s coverholder and therefore offers the security, flexibility and experience of the world’s specialist and insurance and reinsurance market. Lloyd’s is the world’s specialist insurance market providing insurance services in over 200 countries and territories including Australia. The market has been in operation for over 325 years and is based in the city of London.
Lloyd’s currently enjoys an A+ rating from Standard & Poor’s, AA- from Fitch and A from A.M. Best.
ATC subscribes to the General Insurance Code of Practice. The General Insurance Code of Practice was developed by the Insurance Council of Australia to further raise standards of practice and service across the general insurance industry. You can obtain more information on the Code of Practice, how it applies in relation to ATC and Your rights under its terms, by contacting ATC. Information on the Code can be found at http://codeofpractice.com.au/.
Do you need to make a claim?
If you have returned home and need to make a claim, please complete the claim form and send it to ATC by email MTSAusclaims@atcis.com.au or by post:
Level 4, 451 Little Bourke Street,
Melbourne, VIC 3000
Should you wish to discuss your claim, please call ATC on +61 (0) 3 9258 1770.
Emergency Contact
If you are still at your destination and need immediate or emergency assistance, please contact Healix International by email internationalhealthcare@healix.com or by phone +61 (0) 2 5133 7070.